Follow up
Intellectual Property
Privacy Police
Applicable Law

1. Acceptation

The client agree to accept the Terms and Conditions of use. Offer and sale of products on extranorm.com are governed by the current Terms and Conditions use.

2. Product

The reproduced photographs and texts are not contractuel. Consequently, EXTRANORM is not responsible in case of errors in one of the photographs or one of these texts. Please note that our porcelain is handmade and therefore the dimensions are not exact. Colors may change slightly depending on the manufacturing, the photo session and the computer  screen.

3. Order

By validating the order online, the client accepts the Terms and Conditions of use without reservation. Without correct and complete address (name, mail address, billing and shipping address) and phone of the client, Extranorm is not responsible if the parcel cannot be delivered. EXTRANORM reserve the right to refuse delivery or fulfilment of an order placed by customers with outstanding balances on prior orders or with whom a payment dispute is pending.

4. Follow up

For any information or question concerning a product, please contact EXTRANORM.

41 rue d’Auzette
87000 Limoges

5. Price

All orders must be paid in Euros or USD. Custom duties, local taxes, import duties or state taxes may be charged to the client. It is the client’s responsibility to declare and pay these taxes.

6. Delivery

Please ask EXTRANORM about the delays

7. Returns

If the client wishes to return the product to EXTRANORM, he can do this within 14 days from the date of the receipt of the product. Before returning the product please contact our customer service at : info@extranorm.com
Broken, damaged, incomplete or used products will not be accepted. They must be in their original condition, in their packaging and with a copy of the invoice. The shipping costs and taxes are the responsibility of the client. The product has to be sent to : EXTRANORM
41 rue d’Auzette
87000 Limoges

8. Responsibility

All products of EXTRANORM comply with French legislation. It is your responsibility to check with local authorities in your country to verify the possibility of delivery within your county and the use of the product you plan to order.

9. Intellectual Property

the website extranorm.com is the property of EXTRANORM. For all texts, pictures, images, all rights are reserved. Total or partial reproduction is prohibited and punishable, in accordance with the Intellectuel Property laws.

10. Privacy Policy

Private informations collected by EXTRANORM, through the use of cookies, remains confidential, and will only be used for internal purposes and to communicate with the client.

11. Applicable Law

this contract is subjected to the French law. The language of this contract is French. In the case of a legal dispute, the French courts have jurisdiction.